1 reviews | Active since Aug 2015
8ta Contract Expired yet Telkom still debit my acc
I had a contract with 8ta which I just learnt it deals with Telkom. They used to debit my account and they stopped in February 2015 which I believed my contract with them ended because I didn't want to renew it.<br> Following that in May or June if correct I received a call from a company called Nudebt saying I owe Telkom a R180 and threatened me to blacklist me if I don't pay. i paid R180 not even knowing what was it for because they failed to explain to me. The next thing I this company *****s money from my account every month on the other hand Telkom is also *****ing my money.<br> When I inquire about this whole drama, Telkom told me I should have gone into the nearest Telkom store to cancel the contract, alternatively I should have downloaded a cancellation form from their website to cancel the contract. My problem is no one has ever explained this ******* to me which is why I feel Telkom is full of more than other mobile companies. They are so pathetic.
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Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM139779
Kind Regards
Zulfah
Telkom Social Media Team
