8ta cancellation of contract

<p>I have no idea what to do to get someone to help with the cancellation of my 8ta contract.My 8ta contract has reached it's full 2 years in maturity so I called in to cancel the contract ,I had to fill out a cancellation form and email it to ********** which I did on the 12/09/2016 they said it will take 21 working days for the contract to be cancelled.Thereafter an agent would call to ask if I want to keep my number etc...21 days went by and know one called, so I called in to remind them , they kept on telling me it's in cancellations and someone would call u by the end of the day.</p> <p> </p> <p>After numerous calls to call centre agents I asked to speak to a team leader .He said he was so sorry for the inconvenience I asked me to personally email him my cancellation form to ********** on 23/10/2016 , still no response called in to numerous agents thereafter and they kept on telling me it's still in cancellations, I then spoke to another team leader who also asked me to email her my cancellation form to ********** many days later still no response it's now the 04/12/2016 and telkom has barred my number.It's a real inconvenience to me as I travel daily and incase of an emergency I have no access to my phone.What annoys me is the fact that it takes 15 to 20mins to sign up a contract and so difficult to cancel it.I'm so tired of calling the call centre that lead me to post this on hello Peter.</p> <p> </p> <p>Mr M Naidoo</p> <p> ********** 123</p>