8ta- Cancel Contract ! Stop Debiting Account !

Our 2 year 8ta contract was due to expire in Nov 2014. We went into the Lenasia 8ta branch one month prior in October 2014 to complete a cancellation form. This was followed up by a visit to the Telkom office at the Glen to advise of cancellation also. I have been contacting 8ta and Telkom since to cancel this 8ta contract. <br> <br> For three months I have experienced the worst client service with a not my problem and no care attitude and am still being referred back and forth from one call center to the next . <br> <br> To date 8ta does not want to cancel the contract and stop debiting my account or refund monies .<br> <br> Ms J Raoof <br>