8ta call centre a disgrace

im a business client with four unlimited contracts with 8ta, this afternoon with no notification they suspend all four phones, these phone are used in different security control rooms, i was not at fault as all payments were made.<br> i called the customer care and spoke to a lady that could not give me a reference number for my call, more then a half hour later i get to speak to a very unhelpful manager with no sense of urgency.'<br> i get asked to email proof of payments which i do to the wrong email address given after confirming it four times with 2 different consults.<br> i phone back they tell me they rectifying the problem she puts me on hold for 39 min and eventually i call back. i once again call and send proof of payments through another 42 min on the line i get told they dealing with alot of suspensions and can not guarantee anything. after i explain numerous times the urgency of the lines being reinstated.<br> 8ta you have lost a business client and i would not recommend them to any one there customer care and there network is a disgrace.