GB
Gavin B
1 reviews | Active since Feb 2015
27 Feb 2015, 17:32
8TA 3G data running at < 0.3 Mbps
My 8TA / TelkomMobile data contract used to run at LTE speeds. Been getting worse over last few months. <br> SpeedTest 1.81 Mbps on 24/02/15 - logged call ***1. <br> Same equipment, Vodacom SIM, got 19.74 Mbps to Telkom SAIX !!<br> Same equipment, hotspot via my iPhone 5, got 15.48 Mbps.<br> Got \call of sympathy"from tech in Pretoria"
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Telkom's replyOfficial
27 Feb 2015, 19:49Hello GBoxall,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92783.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92783.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Telkom's reply27 Feb 2015, 19:49
Official
Hello GBoxall,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92783.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92783.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team