1 reviews | Active since Nov 2015
82 DAYS waiting for my phone
<p>I took my phone in for repairs and received a notification 6 May 2017 to advise that my phone has been booked in. I have been to the store on numerous occasions to get feedback and still the phone as not even been repaired, after they gave a TAT of 14 business days.</p> <p>Yet every month like clockwork i pay my account for a service i can’t use. Eventually had no choice but to buy a replacement phone, which didn’t serve the purpose and had to get another device. </p> <p>Not one person from Telkom even calls you back after they say they will log an inquiry into this matter.</p> <p> </p> <p>I need to know what you are going to do about this!</p>
i have still not received any calls regarding this complaint.
but yet another sms stating the phone has been sent to the repair centre....Seriously
i have still not received any calls regarding this complaint.
but yet another sms stating the phone has been sent to the repair centre....Seriously
inconvenience, I had to buy my child a new phone,,, will you pay for all the additional costs I have incurred due to your" inconvenience" you apologise like it is a small issue....get someone senior to call me this is pathetic
inconvenience, I had to buy my child a new phone,,, will you pay for all the additional costs I have incurred due to your" inconvenience" you apologise like it is a small issue....get someone senior to call me this is pathetic
STILL NO CALL OR FEEDBACK ON THIS MATTER!!!!!!!!!!!!!!!!!!!
WHEN I CALL YOUR CALL CENTRE MYSELF, I GET SIPHESIHLE SKOSANA THAT REFUSES TO PUT THROUGH TO THE MANAGER OF THE COMPLAINTS DEPARTMENT WANTS TO KNOW WHAT THIS IS ABOUT FIRST, I TELL HIM I DONT HAVE THIS ******* AS I HAVE BEEN WAITING OVER 100 DAYS NOW AND STILL TELKOM WANTS ME TO PAY THEM FOR NON SERVICE DELIVERY OR A DEVICE......
STILL NO CALL OR FEEDBACK ON THIS MATTER!!!!!!!!!!!!!!!!!!!
WHEN I CALL YOUR CALL CENTRE MYSELF, I GET SIPHESIHLE SKOSANA THAT REFUSES TO PUT THROUGH TO THE MANAGER OF THE COMPLAINTS DEPARTMENT WANTS TO KNOW WHAT THIS IS ABOUT FIRST, I TELL HIM I DONT HAVE THIS ******* AS I HAVE BEEN WAITING OVER 100 DAYS NOW AND STILL TELKOM WANTS ME TO PAY THEM FOR NON SERVICE DELIVERY OR A DEVICE......
PERHAPS TELKOM SHOULD START PAYING FOR THIS PHONE BILL SEEING THEY HAVE HAD THE PHONE FROM 6 MAY 2017.
COS WHAT AM I PAYING FOR?
PERHAPS TELKOM SHOULD START PAYING FOR THIS PHONE BILL SEEING THEY HAVE HAD THE PHONE FROM 6 MAY 2017.
COS WHAT AM I PAYING FOR?