81180

I lodged a complaint that my data sim card keeps losing connection and at nights I get no connection at all for the last 2 months or so. I got a case nr ***8 and they were suppose to come back to me in 3 days, it has now been 2 weeks and their excuse is they could not get hold of me but I have had no missed calls. I have been with them for 3 years and this is the worst its ever been.<br> I was told that they should never have sold me the contract because there is no signal, but on their website they show 3G signal at my house in Hartbee****rt, but they say the data signal differs from the voice signal. I am an Electronic engineer and that's all bull. Kosmos tower, Pecanwood tower and Meerhof tower all have 4G/LTE, and my house 1km away have no signal???<br> The lady that gave me my case nr said they must change my data contract to all networks data, and I will be happy with that because at least then I would have signal. Alternatively pointing direct antennae costs R1200 that will also fix the signal issue.<br>