809CTK090517

<p>I have a reference number open from 09/05/2017 and nothing have been done yet. ***.</p> <p>I am attaching a screenshot of my router log. This is really getting annoying! It is coming up to a month since the above call was logged. I still have crackling on my line, no 20mbps vdsl nothing. My latency in-game of the game I play online is 1500ms plus. I paid for a service to play the game and I can hardly play it, R1000 for 6 months is a lot of money, my wife also plays the same game and she also paid R1000 for 6 months. I am now going to send a mail to Beeld tot u diens, let us see if someone will act and listen to that, if not, I will go to the ombitsman. I am just telling you what I am going to do after almost a month of trusting that you will fix it but to no avail.</p>