80 DAYS NON RESPONSE FROM TELKOM

Drove 60km's to Telkom Galleria Mall, where I paid a deposit for an ADSL line. No contact from Telkom for 4 weeks. Drove there again, and I was informed that my area cannot get ADSL. So I filled in my paper work for a refund, and submitted it there. I was told Telkom would contact me. Another four weeks later, I started calling Telkom 10210. I called numerous times and spoke to numerous Telkom Billing employee's. More than three times I was assured that my deposit should be paid out, and a Telkom employee would contact me to get my banking details. More weeks went by more phone calls from me. Eventually I was told, that the accounts department at Telkom Durban had approved my refund and that Tholani Mthimkhulu would call me. I requested his telephone number. No surprise there was no answer to the telephone number given me. TELKOM HAVE NOT CONTACTED ME IN 80 DAYS AND I HAVE NO REFUND!!!