8 weeks withcontract not resolved; 4 consecutive week complaint on helo peter and still not resolved

<p>This is 4th complain to Hello peter to have a simple matter resolved. 2 months ago i cancelled my contract with Telkom within the cooling off period as they gave me a defective handset. The Manager at Telkom Westwood did the cancellation and logged the case online. Till today it hasnt been cancelled. I have been billed and paid already for 3 months for a contract that cancelled. I am absolutley fed up. every call i make they say they will call back and never do. The response on helo peter is they will resolve it immediately. they never do. Now its time for legal action as this is the only way foward to resolve this simple matter and Telkom will have to foot the bill for my legal costs.</p>