RL
Robyn L

1 reviews | Active since Nov 2011

04 Mar 2016, 10:36

8 weeks and still not resolved

we reported our phone line and ADSL line out of order in January. It is now the first week of March and a technician came out ONLY last week to fix the phone line and told us to buy noise filters for the ADSL - it is STILL NOT WORKING WITH THE FILTER - we have phoned over 1000 times and no one comes back to attend to the problem. I URGENTLY need this for work purposes. The amount of calls to get someone to come out over 6 weeks later is appalling. this needs to be attended to URGENTLY!!<br> Reference 1: 674crk270116<br> Reference 2: 820654<br> Reference 3: 1055CRK020316

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Replies (1)
Telkom
Telkom's reply04 Mar 2016, 12:32
Official
Hello RLevy,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.

We really do apologize for any inconvenience we have cause to you.


Your reference number is: SM208655

Regards
Luleka
Telkom Social Media Team

Best regards,