8 MONTH DISPUTE WITHOUT RESOLUTION

I have been battling for 8 months to rectify an incorrect fee charged to my account. Telkom Mobile has already admitted fault and yet their collections team continuously debit my account for random amounts without my authorisation. They have also locked my phone for over 2 weeks which is greatly impacting my business in an incredibly negative manner. Calling the call centre is useless as nobody ever gets back to me and the managers are apparently never there.<br> I am at my wits end, so much so that I have even reported them to ICASA and had to clear my name from Transunion.<br> <br> I believe I have no other choice but to spend thousands of rands on a billboard to catch somebody's attention. So sad that it has come to this.