8 days no adsl

Item: Telkom
Rating: 2
Author: kathy W

So 5 days after reporting a fault telkom stated via sms that a technician would deal with our lack of adsl between 7h30 and 12 on 28 oct and now it is 19h30 on 29 oct and we still have no contact from this technician and no internet. A technician I met in the street at lunch time promised to come back to me with info abt this issue, so wondering if he is still working.

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Replies (1)

Telkom's replyOfficial

29 Oct 2015, 21:10

Hello kwanded,

Thank you for making contact with us.

We certainly understand and acknowledge why you wanted to bring this matter to our attention.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Launa
Telkom Social Media Team

Telkom's reply29 Oct 2015, 21:10

Official