SN
Simla N
1 reviews | Active since Jun 2013
04 Nov 2015, 13:38
8 DAYS LATER AND MY TELKOM & ADSL LINE NOT WORKING
I have reported to Telkom on the morning of 28/10 that my ADSL & Telkom line has not been working, to this day I have had no response, no SMS no nothing on the progress of the problem being resolved. I call everyday being told the same thing \A technician is looking into the matter"It is now 8 days later and my problem is still not resolved"
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Telkom's replyOfficial
04 Nov 2015, 16:07Hello simla0303,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM164395.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM164395.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Telkom's reply04 Nov 2015, 16:07
Official
Hello simla0303,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM164395.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM164395.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team