LB
Lance B
1 reviews | Active since Apr 2013
18 Feb 2015, 15:29
8 days and no response to fault reported
Fault reported on 10 Feb. Today, on 18 Feb - still no action from Telkom. Called in 4 times to follow up. Telkom escalated on 2 occasions, still no response. Tried following the \Resolving Your Complaints"section in the telephone directory"
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Telkom's replyOfficial
18 Feb 2015, 18:41Hello Lance.Brinders,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM90371.
We apologise for any inconvenience caused.
Kind regards
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM90371.
We apologise for any inconvenience caused.
Kind regards
Telkom Social Media Team
Telkom's reply18 Feb 2015, 18:41
Official
Hello Lance.Brinders,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM90371.
We apologise for any inconvenience caused.
Kind regards
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM90371.
We apologise for any inconvenience caused.
Kind regards
Telkom Social Media Team