7Weeks and fault still not fixed

<p>My Boss has been waiting 7 weeks for his line to be repaired. He stays in a complex. His neighbour had a line fault and in the process of the technicians fixing that, did something to my bosses line. My boss has called daily, technicians have been to the site. One excuse given was that the cable had been ****** (odd as all the other residents in the complex had working phone lines). Cable was replaced and yet my boss still has no line.</p> <p> </p> <p>What type of service is this? How do you run a customer orientated business with zero customer service?</p> <p> </p> <p>Absolutely shocking!!</p>