7th complaint No result or feedback

This is my 7th complaint on hellopeter about my account as I was wrongly billed for out of Bundle rates. No 1 is taking responsibility they just passing the buck. I have complaint 2 months ago since I received the Bill and I refuse to pay this account untill it is sorted. Now my account has been suspended unfairly due to a Telkom Fault and no Customer service. I have statements of more than a year and a half to proof that this account has been wrongly billed. Since this account was opened I never had an open out of Bundle service. It is only for 10 gig and if I run out of Bundle I used to buy it online. Who can help me after 7th complaints and tweets NOTHING. Telephone in question ***. I want a response immediately I won't take this any longer and will take the matter further if needed.