JT
Jill T
1 reviews | Active since Sept 2010
04 May 2015, 16:37
7CRZ190415 - still waiting for technician 4 May...
I reported my landline out of order on 19 April - I am still waiting for a technician to service the call as at 4 May. I depend on my landline at home as it is hearing-aid enabled, whereas my cell is not. <br> The instrument is completely dead, but the line rings, even when the instrument is unplugged.<br> <br> I went to the Telkom shop at Westgate on 1 May and was told: \yes
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Telkom's replyOfficial
04 May 2015, 18:39Hello liamdgm,
We apologize for the unsatisfactory service and inconvenience caused. One of the Technical Consultants in the escalations team will contact you.
Your reference number is SM108212.
Regards,
Joshua Mnisi
Telkom Social Media Team
We apologize for the unsatisfactory service and inconvenience caused. One of the Technical Consultants in the escalations team will contact you.
Your reference number is SM108212.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply04 May 2015, 18:39
Official
Hello liamdgm,
We apologize for the unsatisfactory service and inconvenience caused. One of the Technical Consultants in the escalations team will contact you.
Your reference number is SM108212.
Regards,
Joshua Mnisi
Telkom Social Media Team
We apologize for the unsatisfactory service and inconvenience caused. One of the Technical Consultants in the escalations team will contact you.
Your reference number is SM108212.
Regards,
Joshua Mnisi
Telkom Social Media Team