RK
Ralph K
1 reviews | Active since Oct 2014
02 Nov 2015, 12:48
75mins for someone to pick up the phone
Just want to thank Telkom for the same ol' service I've gotten used to over the years.<br> 75 Minutes for someone to answer my call and when they do, its : \ eeeh... eish..."and the phone mysteriously dies. <br> You guys are a joke. Our lines are down but Telkom staff are too busy eating KFC to answer the phone. <br> I'm calling for a Business line but I think I'd rather move both store's business somewhere else. <br> <br> Thanx for the (really bad) service. <br> Bytheway I'll be moving my internet service provider too. So there's 200gig going to someone else.<br> Enjoy. """
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Replies (1)Telkom's replyOfficial
02 Nov 2015, 14:02Hello AdolfCritler,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM163386
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM163386
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Telkom's reply02 Nov 2015, 14:02
Official
Hello AdolfCritler,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM163386
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM163386
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
