72 hours and still no service!

After making a payment more than 4 days ago, my phone account was still suspended. I am unable to receive or make any calls, which has had disastrous effects on my business. I have phoned the call centre numerous times for the last three days, begging for assistance on social media and still nothing! Each person has their own story - the most recent lady told me that there is nothing more that they can do but escalate the issue to suspension. So I asked, do you hear yourself? You're saying that I've paid but you have no idea when or if my service will be reconnected. She said yes, there is nothing they can do. This is disgusting service and the attitude is beyond bizarre. My account is up in June and I guarantee that I will be taking my business elsewhere.