1 reviews | Active since Jan 2015
7 Weeks and still no Internet
Dear Team <br> <br> This is now my second complaint report as the first one has still not been resolved...<br> <br> Today is the 10th December 2015, to date i still do not have internet with the useless company you call Telkom. last week i get given an excuse that the underground cable to the main server is broken and needs to be fixed, ok fine. they tell me it will be fixed in a day or so.<br> <br> This morning before 9am i get a call from your center stating the cable has been fixed can we come through to install, great.<br> a few moments later i get a call from number: *** to ask if he can come through now, of course.<br> <br> 11am i call the number above: oh no there has been a delay i will there at 12:pm, 12:50pm i get a call oh no the cable has to be fixed????we cannot install your line<br> <br> can some one please tell me how on this earth your company even works?? this has become a stupid joke of an exercise<br> <br> i have been promised a line for the past 7 weeks: ***, ***, people by the name of George, also the previous report Launa said she understands, and thats why i still do not have a line..<br> <br> i will now make it a mission for as many people as possible to know how useless this company is.....
Thank you for making contact with us again.
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
Your reference number remains: SM170562
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us again.
This response serves as confirmation that your query has been received and has been escalated for urgent attention, we will provide feedback as soon as possible.
Your reference number remains: SM170562
We do apologize for any inconvenience we have caused you.
Regards
Narriman
Telkom Social Media Team
