7 weeks!

It has now been 7 weeks. Ilhaam (see Telkom response) ASSURED me that I will get feedback from the relevant department. I did not hold my breath, good think I didn't. I am now convinced that Telkom hates me, I just don't know if it is like John Legend said if it is All of Telkom hating All of me. Why would they take my money and not deliver a service? My alternative is a R4000 p/m option from one of the wireless operators. I am exasperated.<br> <br> I phone them every day to check on the progress of my complaint and every day they say that a technician was assigned to the fault. Some of the call centre agents get creative by quoting at time e.g. A technician was assigned at 9h37 this morning.<br> <br> Is there someone out here that can advise on an alternative? I use the internet line for business and desperately need it.