7 visits and multiple calls and now no line!

I have made 7 visits to Telkom Gateway and more than 5 calls to the call-centre over the last 2 months. Initially, my NEW line line was installed and a few weeks later the DSL line switched on.<br> <br> Last Saturday, the line goes off. Sunday we log a fault. Then an agent from the call-centre tells my wife that we requested a transfer back to our to old premises via a web request. We did no such thing! Monday I go into the Gateway branch to resolve this and the comment on the system says we need a NEW line in our new premises. How can you get this wrong as everything was fine and we had the line? Again I had to wait the standard 48 hour period! <br> <br> Now I receive an sms saying a technician will be at my OLD premises to install the line! Can no one at Telkom get things right? <br> <br> My line switched off through Telkom's own fault and poor systems yet I am paying to live without my service?<br> <br> Pathetic service. So pathetic I may just cancel my service and live in a cave at this rate.