7 to 14 days to reconnect a line ,already 8 days passed

<p>Due to a dispute on the billing which was resolved my line was blocked.Payment was made on the date via debit order but the line still not reconnected.After calling in i was advised it will be reconnected in 72 telkom business hours , but it was not. I was also advised to download the app to view my account which i did do and it reflects paid up to date. Today i called in again and advised that this can only happen via the system automatically but between 7 to 14 days, I have proof of payment but nothing can be done. Poor service delivery here and it will hurt Tekom more than me, its easy to use another service provider and they will benefit now that you systems and procedures are so backwards.</p> <p>on top of the billing issues the network is terrible , i have to constant change between prefered networks of MTN and Telkom which results in me not being connected if im not checking my phone constantly.</p> <p> </p> <p>i really wish i can cancel this contract! or ill be forced to just use another service provider and throw away this sim card asthe sevrice from Telkom is terrible!</p>