7% reasonable Internet ADSL in 4 Months

I have had ****py internet service ever since I moved to Telkom more than a year ago. In all this time I do not believe that I have enjoyed reasonable service for more than two weeks at any given time. I have now started keeping record and advise that in the past 4 months I have only enjoyed only 9 days (out of 120 days) that the ADSL system was not under complaint with a reference number (these can be provided) .= pathetic service to say the least. Apart from reporting shoddy service on-line, I probably spend between 8 to 10 extremely frustrating hours a month (mostly on hold) getting ports reset etc. Based on my cost to income for time spent, Telkom should be paying me to have the ****py service. To add insult to injury, I am forced to pay for a land-line which I do not need while Telkom makes money & profits from me while I essentially do not have an ADSL service.