CV
Corné Visser

1 reviews | Active since Mar 2018

03 May 2018, 13:16

7 months waiting for telkom to provide service

I dont even know where to start all i can say is I have never battled with such *********** bunch of people it is now month 7 since i requested my line to be relocated. But no such luck but they are very quick to send you invoices for services you dont get and penalize you for not paying a bill that wasnt even supposed to get to start off with. I feel the only option is to take legal action for i asked them to fix the mess they made out of my acount in febuary and nothing gets done. They gave me a bad credit rating and inconvenienced me for 7 months now. So if you think of using telkom dont they are NOT South Africa's leading internet provider. Honestley telkom i expected more from you

0
Replies (1)
CV
Corné Visser's update16 May 2018, 14:35
Reviewer Update
Do you guys know the term escalated? It took 7 months for you just to move my line after its been escalated since January finally got my line move after 7 months and with a pathetic downgrade from a 10mbs to a 4 mbs line just because my area is not compatible but all the houses around me has fibe? Further more my accound was paid in full exept for the months i had no internet and still waiting for you guys to fix your mistake been 4 months after it has been escalated so honestly do you know the ****ing meaning of the word escalated???