1 reviews | Active since May 2013
7 MONTHS ON AND STILL UNRESOLVED
I just can't even stomach the thought of calling Telkom customer care ANOTHER TIME. I started trying to co-ordinate a smooth premises move in March 2017 scheduled for July, out of desperation on the 10 August I cancelled ALL my existing telephone lines on Account Number ********** 10001 and am STILL receiving accounts for lines (tel & fibre) that should have been cancelled and credits backdated months ago. I have called customer service so many times I give up and refuse to pay any of this account until I get what credits are due and the lines are definitely cancelled. Last week I got a message to say that the one line (021 ********** ) was being disconnected due to no payment which proves NOTHING has been cancelled yet and then today I received yet another account for rentals PLEASE this is beyond a joke.
