7 months and still no answer!?!

<p>Case no. ********** 5</p> <p>Affected nr.</p> <p>So I lodged a complaint in the 17th of February 2016 regarding my internet speeds on 3G/LTE at my residence. It took 4 months for a technician to get there (then I had to sit hearing all about his nasty divorce and how his ex-wife is harassing him for money), and all he did was a speed test. He then told me that he can see that there is a huge problem and he will have someone get back to me.</p> <p>I have called the call centre about a million times asking for feedback since then, and I still have no answer.</p> <p>I have spoken to supervisors, managers, the escallation supervisor and all, with no direct answer of anything to help.</p> <p>I have emailed Thembilihle Phungula, Thabang Moloi, but to name a few. Each promise an answer an nothiong happens.</p> <p> </p> <p>WHAT AM I PAYING FOR???</p> <p> </p> <p>My usual speeds are about 0.7mb down, 1.3mb up, ping of around 200ms.</p> <p> </p> <p>Literally, 2 of us cannot browse a site together in the house.</p> <p> </p> <p>HELP ME PLEASE??????</p> <p>If this is the norm, I will NEVER do any kind of business with Telkom again!</p>