7 months and no cancellation acceptance in sight

<p>After installing vibre & wifi with Vumatel & CoolIdeas respectively (great service all!), I cancelled my Telkom weekender telephone and adsl account on 21 December 2016. The cancellation includes the required cancellation form and a copy of my SA ID.</p> <p>I pay the monthly instalment of R927 with a debit order. When I received an invoice from Telkom in January, I sent another cancellation email on 6 Feb 2017. Invoices remained streaming in monthly, with the last invoive received last week 13 July. I have sent cancellation emails on 14 Mar 2017, 3 Apr 2017, 13 Apr 2017 and 22 May 2017. I have also tried to get hold of someone telephonically, but that is not how the cancellation process works. One can get hold of 'accounts' representatives, but all they do is to tell me my account is still active. From there side they cannot do anything to assist with my cancellation.</p> <p>Telkom by now owes me over R6 000, and given the experience up to now, there is little hope that my account will be cancelled soon.</p> <p>Is there any advice on next steps to take? Would be much appreciated!</p>