7 MONTHS AND COUNTING!!!

I am currently renting a property in Ferndale, Randburg (Long Avenue) and have been trying to get Telkom to install a line so that we can subscribe to wifi. <br> We were told that they needed access to our neighbors' yard to run the line from there and that WE had to organize with them, which we did. We explicitly told the Telkom people to call me when they were sending their technicians to the property but this was NEVER DONE. There is no follow up and there is no customer service. I have three order numbers at this point (two expired) with the current one being ***A.<br> NOW we received a subscription fee FOR A LINE THAT DOES NOT EXIST!!!