7 days to activate my service

I have a Telkom ADSL line and 3 Telkom mobile devices. I moved from MTN to Telkom thinking that they would provide me a better service. I pay my adsl account manually and the rest supposedly should get debited. For some or other reason some they started debiting my adsl as well and i continued paying them manual as well. I assumed that they have the same bank details for telkom and telkom mobile. My adsl line ended up with having my mobile money paid into and not reflecting my mobile account payment thus not showing the payment and my phones being inactivated. Long story short, I am not a bad payer i just want my phones back on. I refuse to adhere to a 7 day waiting period as they have debited my accounts and i would like to use my phones. I am not happy with the service as it stands. I wish i could just give them the devices back.