7 DAYS OF CALLS STILL NO SERVICE!!!

Thursday the 10th March 2016 i open office and the land line and internet is dead, no tone nothing but lights are working... I immediately get a reference number: 69crk110316. <br> <br> I called every day since then three times a day, 8am, 12pm and 4pm to get an update and i get told the same story... The fault is at the testing center....<br> <br> Its Friday the 18th March and i still haven't been assigned a technician and i'm still no further with the call center on 10210, they still saying the same thing!!! I KEEP asking transfer me to technical department, what can i do to move faster? all i was told is that this is the escalated number 837043 and i must wait for feed back.... WAIT 7 DAYS?!?!? WHY?? <br> <br> WHEN WILL IT BE FIXED?? I LOST A WHOLE WEEK OF BUSINESS BECAUSE I CANT DO ANYTHING! TELKOM IS COSTING ME MONEY! WHO IN TELKOM WILL PAY MY CELLPHONE BILLS?!?<br> I DEMAND IT BE FIXED TODAY OR I WILL CANCEL MY CONTRACT WITH TELKOM WHICH I HAVE HAD FOR WAY TO MANY YEARS AND GO TO SOMEONE ELSE!!!