KK
Kenneth K
1 reviews | Active since Oct 2014
06 Nov 2015, 09:58
7 days no internet to our business
No response from telkom in 7 days - my business is struggling to support customers with no internet.<br> <br> What can we do to get Telkom to respond to a fault reported 7 days ago?<br> <br> Fault number 228CTK311015 looks like it is simply ignored - can we complain to the ISPA - will it help?
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Telkom's replyOfficial
06 Nov 2015, 10:04Hello kanthk,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM164986
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM164986
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Telkom's reply06 Nov 2015, 10:04
Official
Hello kanthk,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM164986
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM164986
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***