7 days Line still down last update 7 days ago

I work from home and both Telephone and ADSL need to be up. I logged a call with Telkom on Valentines day and 7 days later my line is still dead. The last update was 7 days ago. Pathetic service.Another PLAYER turning this country to SH**. I am required to use my Cell to phone and the cost is to my account. Wake UP Telkom, If more people feel this way YOU will be joining the Loosers on the sidewalk with thousands of retrenched Telkom staff.