1 reviews | Active since Jun 2015
6weeks of excuses
Good day,,<br> <br> Please see the below order number ***A<br> <br> <br> 6 weeks ago:<br> An order was placed for a ADSL to be installed at the following address: 2 Fourjays, Unit 4, Milnerton. Cape town.<br> Order was confirmed and told the order will take place within 14days.<br> <br> 2weeks ago:<br> 2nd call made to Telkom call center, Informed that the order was cancelled due the technicians unable to find the location.<br> No notification or request from Telkom to rectify this. <br> A new order was placed for the line to be installed again. Confirmed with order number<br> <br> Today:<br> Telkom claim the order is pending investigation for *****. First they tell me the wrong address was registered, get put on hold for 40mins, come back and tell me that there was cable theft in the area and no installations can be done.<br> <br> Absolute Garbage! <br> Telkom have to be worst telecommunication company on the planet. The fact that we all have to go through telkom for ADSL is absolutely ridiculous.! <br> <br> <br> <br> <br> <br>
Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
***
