JV
Jean V
1 reviews | Active since Dec 2015
19 Jan 2016, 14:08
6weeks no internet but Billed and line cut
I have had no internet for 6weeks. It was daid my new invoice would be credited for the duration of the problem. Only to be charged in full. My contract is momth to month so what am I paying for if for 6weeks i had no internet? I have had to buy data to the value of R1138 and I have it all copied and pasted. Cant paste it here as it is an invalid length
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Telkom's replyOfficial
19 Jan 2016, 15:20Hello Jean Vissr,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM178767
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM178767
Regards
Luleka
Telkom Social Media Team
Telkom's reply19 Jan 2016, 15:20
Official
Hello Jean Vissr,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM178767
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for the delay.
Your reference number is: SM178767
Regards
Luleka
Telkom Social Media Team