rC
richard C

1 reviews | Active since Sept 2015

05 Oct 2015, 08:46

6TH TIME HELLOPETER REF ***

YET AGAIN NO RESPONSE REGARDING REF *** PATHETIC SERVICE FROM TELKOM!!!<br> OVER A MONTH AND NO ONE HAS GIVEN ME FEED BACK REGARDING ***, I ALWAYS GET TOLD SOMEONE IS GOING TO CONTACT ME BUT NO ONE DOES.<br> <br> MY WIFE BOUGHT A LG LTE DEVICE AND TESTED HER *** TELKOM SIM IN THAT PHONE AND WE ARE NOT PICKING UP ANY LTE NETWORK WHEN WE ARE INSIDE OUR HOUSE, BUT AS SOON AS I STEP OUTSIDE IT PICKS LTE.<br> <br> MY IPHONE 6 LTE *** PICKS NO LTE NETWORK INSIDE THE HOUSE OR OUTSIDE THE HOUSE.<br> SO CLEARLY THERE IS SOMETHING WRONG WITH THE TELKOM TOWER!!!! OR THE TELKOM SIM CARDS ARE NOT CAPITABLE WITH THE IPHONE 6.<br> I WANT ANSWERS AND IM GETTING BILLED R1000.00 EVERY MONTH FOR TWO CONTRACTS THAT I CANT PICK UP LTE NETWORK.<br> WEAK NETWORK BY TELKOM MOBILE AND FALSLEY TELLING CUSTOMER THEY ARE BEST LTE NETWORK IN SOUTH AFRICA.<br> <br> I AM DIFFENETLEY TELLING FRIENDS, FAMILY, FACEBOOK, MEDIA, PAPERS ETC. DONT GO TO TELKOM.<br> I WANT SOMEONE TODAY TO CONTACT ME AND I WANT TELKOM TO SEND SOMEONE TO MY PLACE 86 TAFELBERG STREET BOTHASIG CAPE TOWN WHEN IM HOME TO TEST THE NETWORK AND SEE I DONT PICK UP ANY LTE NETWORK ON MY IPHONE 6!!!!!<br> <br> TELKOM SUCKS!!!!!

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Replies (1)
Telkom
Telkom's reply05 Oct 2015, 10:02
Official
Hello mygirlstar197,

Thank you for making contact with us again

This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.

We do apologize for any inconvenience we have cause to you.

Your reference number is: SM141202

Regards
Luleka
Telkom Social Media Team

Best regards,