6th Hellopeter.No ressponse. Account not sorted

This is the 6th Hellopeter report for the same problem. I HAVE a contract of the wireless package for the past year and a half and got a 10 gig adsl cap. For the past 2 months I have been changed for out of Bundle rates which I never signed for or agreed to as when we run out of cap we Purchase online. <br> I have an account that was 700 rand per month that comes to 3500 a months now. <br> No one is attending to my problem urgently as been told by twitter support online or when I go to the nearest telkom branch they can't help me. This is ridiculous and I want to be credited and the problem fix as immediate effect. <br> Otherwise I am moving my telkom to neotel at work and home. <br> Can someone please just phone me that knows what is going on. I am left on the desert with no water and a very large Bill. <br> ***. I will hellopeter every single week if nothing has been done and will suspend my line and get lawyer's involved if need be. What a service Telkom? Diaan Daniels