CB
Christoff B
1 reviews | Active since Jun 2013
08 Sept 2017, 15:29
6th Complaint
For the last 5 months Ive been paying for a 4 MB line, but only got the service of a 2MB line. Phoned 3 times got helped the 3rd time asking them to help because upon line test it stays at 2 MB. Eventually they said someone will phone me ( which I always knew would never happen) so here I am writing a review. I propably wont be reimbursed for this lack of service but expect someone to solve it for me.
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
12 Sept 2017, 15:09Hello Stofenator
Unfortunately we were not able to reach you on the contact number provided.
The fault 438CTK060917 is currently awaiting the dispatch of the next available technician.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply12 Sept 2017, 15:09
Official
Hello Stofenator
Unfortunately we were not able to reach you on the contact number provided.
The fault 438CTK060917 is currently awaiting the dispatch of the next available technician.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's replyOfficial
12 Sept 2017, 15:10Hello Stofenator
The fault has been escalated to our assigners for urgent assistance.
ESCALATION LOGGED SUCCESSFULLY - REF NO : 16811
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply12 Sept 2017, 15:10
Official
Hello Stofenator
The fault has been escalated to our assigners for urgent assistance.
ESCALATION LOGGED SUCCESSFULLY - REF NO : 16811
Regards
Noleen
Telkom Social Media Team.
Best regards,