64 days line move order pending

NO star rating!!

I am so fed up with this bad service. What's going on at Telkom. Everywhere I look online people are complaining about the same thing. I have been waiting for 64 days for a line move. There are no log at call centre of previous conversations. I made a recording of my last conversation with call centre agent. Everytime they tell me something different. I am paying for services I am not receiving. Previously I was told that there is a problem at the exchange and thats why it has not been done yet, I was promised an sms with this fault detail as a ticket logged, but received nothing. Phone in again today and the new person does not have this info. I asked her mutiple times how can I find out what's going on and her answer.... she does not know...its with the tech department!! HELP! I can't phone daily to hear a different story everytime. I need access to my ADSL!!!