60 days no delivery!!!

Upgraded my home adsl to Smart home package which includes a new modem and 2 SIM cards which was to be delivered in 7-10 working days. That was the 20th January. Still waiting.<br> <br> Keep calling the customer service 10210 after waiting for up to 30 minutes for call to be answered they keep passing the buck to the courier company CCD couriers with a reference number. When I call the couriers they say that the reference number given is wrong and they can not pick up my order. Must check with telkom. <br> <br> It's close on to 60 days with an order pending and no delivery. I need to activate call barring on my account but can not since there is a pending order......So frustrating...<br> <br>