60+60 GIG DAY AND NIGHT

On the 20th Dec 2014 I purchased a 60+60gig package and paid R1800 cash for a year.I was not asked where I stay and if there will be coverage.When I arrived in Marloth Park Mpumalanga I failed to pick up coverage.After calls to consultants by Telkom I was told to travel 400klms back to where I purchased the sim card.On arriving at East Rand Boksburg the telkom consultant there told me that it was my fault and there is no refund so I must write off the R1800.He was very rude to me as the customer and just said its my fault I should have informed them where I stay.This has all now cost me a lot of money and my money must now just belong to Telkom and I must just write everything off.I feel Telkom could let clients know that they have such poor coverage in this country.POLICY IS THE CUSTOMER IS ALWAYS RIGHT.