6 weeks waiting for email reinstatement after Telkom error

Waiting almost 6 weeks for my email to be reinstated after Telkom erroneously, prematurely cancelled my service. Being given the runaround, issue always being escalated, I'm sent from technical to sales and back again - TIN numbers, ticket numbers, speak to supervisors making all kinds of excuses about back office, skeleton staff and other nonsense, senior managers will call me back before COB, nothing! - I've had enough!