6 weeks no service and still wants me to pay

<p>You don't go to a store and they don't have milk but when you walk out they ask you to pay for mil****</p> <p> </p> <p>I have been a loyal customer for more than 2 years now and I pay my account regularly. I got a message yesterday that said due to the fact that I did not pay my account they are suspending my service...what service? I have not had internet (adsl) connection for 6 weeks now. How do they think that I still have to pay? I pay in feb, fault started mid feb. I contact Telkom and all they say is they are waiting on the technician to handle. According to me Telkom still owes me half a month of adsl connection not me them.</p> <p> </p> <p>I have contacted Telkom over and over and over again to handle this. They just want money and do nothing. Very disappointed and won’t recommend them to anyone. They don't even call back or try to fix there faults.</p>