6 weeks no service

<p>my line was reported on the 23 April for noise, we were calling Telkom every second day for updates, each time promised that it would be sorted, eventually on the 26 May the line went completely dead, again reported and again nothing, I eventually got hold of Faizel Bhana who moved things along for us, Faizel sent me Momo Leepo the operational heads number as she was dealing with it, both my husband and I called her numerous times her phone always off, she then call me back and tells me in so many words it's not her problem because the gentlemen whose property the pole was in, denied Telkom access? So she tells me she can't to anything it's been handed to legal but in such a rude and irrated tone, I asked her how long that would take and she tells me "Forever!" How must she know because she's not in legal, I had to go and speak to the gentlemen behind my property and he told me Telkom bothers him a number of times in the week for access and he cannot always open for them and he has been begging telkom to move the line for years now so I don't blame him. when I called Momo at 15:15 (I'm assuming she's done for the day) In front of him and she starts screaming at me that she is driving and can't talk. So unprofessional, anyway a big thankyou to Faizel Bhana and Hendrik Wagner for doing Momo's job and getting my line sorted. Momo please do your job! </p>