MR
Marisan R
1 reviews | Active since Mar 2016
03 Mar 2016, 08:16
6 weeks! No service!
I reported my land line and Adsl line as faulty on the 25 January 2016. 6 weeks later and still nothing. I work from home, so for the past 6 weeks I have no income. But I do still receive my Telkom bill!! The only reply I got is: Dear Customer, Fault 770CRK010216 has been created for Service ID *** Telkom will endeavor to resolve the problem ASAP. Please do not reply to this SMS. If I phone their call centre I'm told that \The fault is in hand\". "
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Telkom's replyOfficial
03 Mar 2016, 17:21Hello Santie0516,
Thank you for making contact. Be assured that the fault has been escalated for urgency with our technicians and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact. Be assured that the fault has been escalated for urgency with our technicians and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply03 Mar 2016, 17:21
Official
Hello Santie0516,
Thank you for making contact. Be assured that the fault has been escalated for urgency with our technicians and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact. Be assured that the fault has been escalated for urgency with our technicians and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.