6 WEEKS AND STILL NOTHING!!!!

Hi there,<br> I'm at a total dead end....this is my 3rd complaint on the same issue with Hellopeter.<br> I am STILL waiting for a technician to come and install my LTE system. Last Thursday the 18th, I spoke to someone who apparently was a manager, a Mr Malesonke, who assured me that the matter would be dealt with. He supp**** me with my THIRD CASE NUMBER...***9<br> On following up today I was informed that Mr Malesonke had not even forwarded the information to the relevant department. I seriously now want to escalate this matter to a higher level because it seems that even management level personnel aren't capable of doing their jobs. No one can inform me of when I can expect the problem to be rectified , even though they deducted money from my account (R960. As opposed to the R599 it was supposed to be....so that's the next issue I have to deal with.<br> PLEASE tell me that I have some other avenue to follow up on this matter as the 081180 number is just a waste of time....nobody has a clue what is going on<br> Thanks<br> Craig Topham