1 reviews | Active since Jul 2012
6 weeks ADSL not syncronising, NO EFFORT
<p>I reported a line fault on 28 June. The line, once again, failed to sync at full speed (4Meg). Checking the router showed a SIgnal to Noise Ratio of 6. This was after some rain, so seeing as nithing else changed, clarly noise on the line is a problem. Since them about 4 people from telkom has contected me, only one has showed up, said he cant get acces to the pole on the neighbors yard (which he can) and renegaded on gis promise to show up again the next morning (or ever again) for that matter. NOTHING has been done. 6 weeks and my line will not sync, and when it does, it syncs at ********** kbps and disconnects constantly. This is a complete joke. </p> <p> </p> <p>The simple point is that every time it rains, my adsl is dead for a day, and then misfires so badly until it rains agains, until it dies again. The problem is noise (moisture) on the line. The ONLY SOLUTION is that it technician physically goes out and checks the four or five connections/poles on the way to the exchange and check that all the connections are dry and properly connected. This was done once in the past by a kind and willing technician which immediately solved the exact same problem that happened about a year ago. This was done in less than 2 hours. He checked 2 poles.<br /><br />The current techies, are either too lazy, or do not have enough time to do it. Once they phone me to find out what the problem is, they clearly resolve that they need to check the lines, and promptly pass of this problem to someone else, so it never ever get resolved.</p> <p> </p> <p>original fault ***</p> <p>After **** all was done : </p> <p>re-reported fault ***<br /><br />TELKOM. SORT YOUR **** OUT AND GET MY LINE FIXED!!!!!!!</p> <p> </p>
