6 Weeks, 3 complaints, no response from Telkom

<p>I have app**** for a telephone line and an internet package from Telkom at the end of January, Today marks 16 March and I still don't have a telephone line. I keep on getting SMSs that a technician have been dispatched to install my line... and guess who NEVER shows up? Yes, Telkom. I had to take unpaid leave from work and cancel plans for the days that they were supposed to show up, is Telkom going to refund me for the inconvenience? </p> <p> </p> <p>I have laid 2 complaints at the Telkom stores - which meant nothing apparently, as I still dont have my telephone line and internet. I have now also laid a complaint on your facebook page and on here, next step will be the papers. I have had it with the empty promises - I am fed up.</p> <p> </p> <p>I have online studies to complete, which I was unable to do in the last 6 weeks, again, will Telkom refund me for the inconvenience? I suppose not. </p> <p> </p> <p>If this issue don't get resolved in the next week, I will take this further, as I was promised a line and internet before the 28th of February.</p> <p> </p> <p>Absolutely ridiculous.</p>