6 week query not resolved

Item: Telkom
Rating: 2
Author: Sumaya A

I have logged a call with Telkom on the 17/06/2015 that my phone is not working ,I have called thenumber10210 daily spend at least 40 minutes treated like a fool with the call centre agents and they drop the call, manager and staff promise to call nothing to date. 2 debit orders paid to Telkom whilst the phone is not working call closed and the phone is not working

Helpful (0)

Replies (1)

Telkom's replyOfficial

27 Jul 2015, 16:06

Hello sumaya78692,

Thank you for making contact with us

This response serves as confirmation that your query has been received and feedback will be provided soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM128806

Regards
Luleka
Telkom Social Media Team

Best regards,

Telkom's reply27 Jul 2015, 16:06

Official

Best regards,

6 week query not resolved

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